By Michel Haoses.
Ultimate Safaris not too long ago reaffirmed its dedication to the upskilling and growth of their workers at its annual week-long camp and concession coaching programme in Windhoek’s Galton House in Eros Hills.
According to Ultimate Safaris, the programme included all managers, supervisors and aspiring and rising managers, travelling to Windhoek for per week of intensive coaching and teambuilding.
This offered the trainees with firsthand information of the ‘guest experience’ and the way that may be improved by means of their interventions again at their respective lodges.
The coaching offered alternatives for the trade of friendship and concepts. Trainees who haven’t labored collectively instantly up to now, developed a way of camaraderie by means of time hung out collectively in coaching.
Trainees had been inspired to discover their function within the firm and acquired intensive coaching classes on administration, procurement, upkeep, automobiles, info know-how, reservations, human assets and the reservations methods utilized by the corporate.
The coordinator of Ultimate Safaris’ Conservation Travel Foundation, Jason Nott defined the background and objectives of the Foundation and the way every of them in addition to the ‘tribes’ they lead can contribute and become involved. This offers everybody with a way of goal and ensures that they share the corporate’s imaginative and prescient and perceive its future.
With the upkeep and maintenance of the corporate’s fleet of automobiles being of main significance, trainees had been instructed within the steps to conduct an entire car verify.
Moreover, this yr’s coaching additionally highlighted among the true Ultimate Safaris’ success tales, like Melvin Hendricks who began in tourism in 2015 at Twyfelfontein, doing odd jobs through the holidays. He has since joined the tribe at Camp Doros and shows an eagerness to develop within the firm.
Adeline Mulonga, who began as a Housekeeper at Galton House in 2011 and progressed to catering for unique company at The Nest in Sossus, discovered her true ardour in coaching.
Simeon Kokule began his Ultimate Safaris journey at Galton House in 2011 as a butler and have become a chef. He later joined the Ultimate Safaris’ specialised Wild Camps, then in 2016 took on the accountability of Camp Captain at Huab Under Canvas and ran the logistics for the entire camp, earlier than transferring to Camp Sossus in 2018 in the identical function.
Tobias Naholo joined Ultimate Safaris as a Security Guard at Galton House, the place he shortly discovered a hidden expertise in cooking. Naholo labored within the Galton House kitchen for 5 years earlier than helping within the setup of assorted Ultimate Safaris’ properties, together with Camp Sossus, Huab Under Canvas, and Onduli Ridge, as a head chef.